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|December 5, 4:35 pm CT|
In this era of firewalls and browser security settings and ad and popup blockers, it's very easy for cookies to get disabled or deleted. If that happens, then your clicks will not register for you or for the group that you are a member of.
Here is some information on what you should see if everything is working properly - and how to put it right if the site is not properly functioning for you:
Check regularly that your clicks are counting
I can't see my name in the left hand panel under "My EcologyFund"
1. Delete the EcologyFund cookie.
2. Re-register with EcologyFund
3. When it tells you you are registered, MAKE SURE you click on the link "Click here to return to Ecologyfund's home page to begin free donations." This is VERY important. If you just go on using your existing bookmark link, the re-registering process may not work.
4. If the above steps don't work, make sure your browser allows cookies from EcologyFund. Internet Explorer: Go to Tools/Internet Options/Privacy/Sites, paste or type in http://www.ecologyfund.com/ and click Allow and OK. Firefox: Go to Tools/Options/Privacy, click on the Exceptions Button, paste or type in http://www.ecologyfund.com/ and click Allow and Close.
I can see my name but my totals don't increase when I click.
I can't see group name that I'm part of on the left under "My Group Info."
The total donations for my group don't increase when I click.
If all else fails please write to webmaster@EcologyFund.com and describe your problem. We can send you a link to reset your cookie.
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